British Airways website suffers data breach; 380,000 payments affected

British Airways breach sees hackers take-off with customers' payment details

The airline said personal and financial details of customers making bookings had been compromised.

Alex Cruz, British Airways' chairman and chief executive said: "We are deeply sorry for the disruption that this criminal activity has caused".

British Airways has warned customers that around 380,000 card payments on its website and app were compromised during a 15-day data breach.

BORK-PRONE AIRLINE British Airways (BA) has suffered a hack that saw the financial details of its customers stolen.

British Airways said the affected customers included those who made bookings between 22:58 BST (British Summer Time) August 21 2018 and 21:45 September 5 2018. Both the British Airways app and website were hit by the breach. They stopped the breach and notified the relevant authorities. Customers who are due to travel are able to check-in online as usual.

"Specialist officers from the NCA's National Cyber Crime Unit are managing the ongoing investigation and are on site working with BA to gain a better understanding of the incident", the NCA said.

The airline added that it would make direct contact with affected customers.

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"I've not heard anything from them on this and I've just had to cancel the card I used".

"Sadly this data breach is likely to knock back its efforts".

"One will be figuring out which cards have been compromised and alerting victims, whilst the other will be trying to abuse them while they are still fresh".

"We will continue to keep our customers updated with the very latest information", the airline said.

In July, BA apologised after IT issues caused dozens of flights in and out of Heathrow Airport to be cancelled.

The London-listed group, which is also the owner of Irish airline Aer Lingus and Spanish carrier Vueling, added that total revenues swelled 3 per cent to €11.2 billion.

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